Performance Study of an M/M/1 Retrial Queueing System with Balking, Dissatisfied Customers, and Server Vacations. Contemporary Mathematics , [S. l.], v. 4, n. 3, p. 467–483, 2023. DOI: 10.37256/cm.4320233117. Disponível em: https://ojs353.mebyme.cn/index.php/CM/article/view/3117. Acesso em: 24 dec. 2025.